Communities

Customer Net Promotor Score

Relationship NPS

TARGET 2023: 49

47
2020
47
2021
44
2022

Average cybersecurity maturity score

NIST CSF

TARGET 2025: 3.4

2.19
2020
2.23
2021
2.66
2022

ISO 27001 Certification (security)

(# of product lines in scope)

TARGET: +1 YEARLY

2
2020
2
2021
2
2022

% of production spend covered by supplier sustainability score

TARGET 2023: 70%

44%
2020
58%
2021
71%
2022
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