Results of the Enterprise division

Enterprise division in the group

28%
Sales

Distribution based on sales

51%
Corporate
49%
Control rooms
49%
Control rooms

Sales

In millions of euro

216.8
2020
358.7
2019
335.9
2019

Eco score

43%

Percentage of new product releases with a Barco ECO label

Eco score

Customer Net Promotor Score

48

NPS is Barco’s standard customer experience metric, measured quarterly

New NPS

Gross profit

In millions of euro

105.2
2020
183.3
2019
171.7
2018

EBITDA

In millions of euro

18.2
2020
74.0
2019
60.9
2018
ENTP Click Conf

Comments on the results

The Enterprise division posted a 40% decline in sales and orders for the year and an 8% EBITDA margin, down from 22% in 2019. While Control Rooms started the first half weaker due to project delays and a softer Oil & Gas market, demand for the ClickShare portfolio fell steeply in the second quarter as a result of pandemic-related lockdowns and offices being closed. Overall, Enterprise sales began to recover in the third and fourth quarters with gradual pick-up in both the Control Rooms and the Corporate subsegments. In terms of the sales mix, the Corporate activity accounted for about 51% of Enterprise sales for 2020 versus 58% of Enterprise sales for 2019.

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CLT 10 George Stromeyer

“We can’t look away from the impact of the covid-19 crisis. Yet, accelerating all the initiatives that we initiated will definitely help us seize the opportunities of the new, hybrid normal.”

George Stromeyer, General Manager Enterprise

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